These are frequently asked questions from our customers
Do you handle service calls across multiple units or whole properties?
Yes. Whether it’s a single unit, a common area, or a portfolio of buildings, we respond to service calls and can set up priority scheduling for property managers and owners. Our minimum is $250.00 for the first 2 hours, then $85 per hour after that.
Do the panels in my building or units need to be replaced?
Every panel should be assessed individually, but if your units or building have Federal Pacific (FPE) panels, we strongly recommend replacing them — those breakers are known to fail to trip properly and can cause fires. We can survey panels building-wide and prioritize the replacements that matter most.
Why have the GFCI outlets in a unit’s bathroom, kitchen, or exterior stopped working?
Most of the time a single GFCI has tripped and just needs to be reset. In many units the bathroom, kitchen, patio, and garage outlets are all protected by one GFCI — often in the unit’s panel area, garage, or a bathroom. Before scheduling a trip, your maintenance team can check and reset that GFCI; if the outlets still don’t work, we’ll come take a look.